Why can't I log into my WebMail account? (it worked before)

First of all make sure you are using the correct login info. Remember the username if the full email address for the account.

If for some reason you have turned off the mailbox in the control panel, you will be unable to log in via WebMail. The solution is to log into the control panel and turn on the mailbox. If you are forwarding to another address you can turn the mailbox off (so email will not accumulate) but WebMail will not work.

  • 776 Users Found This Useful
Was this answer helpful?

Related Articles

Using a POP account with multiple devices

  When using POP, emails are deleted from the server and will not be available if you attempt to...

I cant send mail using my iPhone

If you are having trouble sending mail with your iPhone and/or getting an error like "recipient...

How do I create an email address/account?

To create an email address for your domain (e.g. yourname@yourdomain.com) do the following: Log...

How POP and IMAP mail protocols work

  POP and IMAP are the two most common email protocols on the internet. They both allow an email...

Set up forwarding for an email account

To set up forwarding for an email account.In the Control Panel under the Mail tab click on the...