Why can't I log into my WebMail account? (it worked before)

First of all make sure you are using the correct login info. Remember the username if the full email address for the account.

If for some reason you have turned off the mailbox in the control panel, you will be unable to log in via WebMail. The solution is to log into the control panel and turn on the mailbox. If you are forwarding to another address you can turn the mailbox off (so email will not accumulate) but WebMail will not work.

  • 776 Users Found This Useful
Was this answer helpful?

Related Articles

How POP and IMAP mail protocols work

  POP and IMAP are the two most common email protocols on the internet. They both allow an email...

Set up forwarding for an email account

To set up forwarding for an email account.In the Control Panel under the Mail tab click on the...

How do I turn on the Spam Filter?

The Spam Filter for each indvidual email account is turned on through the Control Panel. Once...

How do I set up Apple Mail to use my email address?

To set up Apple Mail to get your email, goto "Preferences" under the "Mail" menu.Click the...

What is the mail server Information?

POP Server (incoming)Server/Host: mail.smallgod.netUser/Login: The full email address of the...