Knowledgebase

Articles

 Can I use IMAP to get my email?

Our mail server supports IMAP. To configure your email using IMAP instead of POP just choose IMAP...

 How do I create an email address/account?

To create an email address for your domain (e.g. yourname@yourdomain.com) do the following: Log...

 How do I set up Apple Mail to use my email address?

To set up Apple Mail to get your email, goto "Preferences" under the "Mail" menu.Click the...

 How do I turn on the Spam Filter?

The Spam Filter for each indvidual email account is turned on through the Control Panel. Once...

 How does the spam filter work?

The Spam Filter uses SpamAssassin, a powerful open source tool to determine if an incoming...

 How POP and IMAP mail protocols work

  POP and IMAP are the two most common email protocols on the internet. They both allow an email...

 I cant send mail using my iPhone

If you are having trouble sending mail with your iPhone and/or getting an error like "recipient...

 Set up forwarding for an email account

To set up forwarding for an email account.In the Control Panel under the Mail tab click on the...

 Using a POP account with multiple devices

  When using POP, emails are deleted from the server and will not be available if you attempt to...

 Using WebMail

Your hosting account comes with webmail access for all domains that are hosting your email. You...

 What is the mail server Information?

POP Server (incoming)Server/Host: mail.smallgod.netUser/Login: The full email address of the...

 Why can't I log into my WebMail account? (it worked before)

First of all make sure you are using the correct login info. Remember the username if the full...