Why can't I log into my WebMail account? (it worked before)

First of all make sure you are using the correct login info. Remember the username if the full email address for the account.

If for some reason you have turned off the mailbox in the control panel, you will be unable to log in via WebMail. The solution is to log into the control panel and turn on the mailbox. If you are forwarding to another address you can turn the mailbox off (so email will not accumulate) but WebMail will not work.

  • 776 Users Found This Useful
Was this answer helpful?

Related Articles

What is the mail server Information?

POP Server (incoming)Server/Host: mail.smallgod.netUser/Login: The full email address of the...

How do I set up Apple Mail to use my email address?

To set up Apple Mail to get your email, goto "Preferences" under the "Mail" menu.Click the...

How does the spam filter work?

The Spam Filter uses SpamAssassin, a powerful open source tool to determine if an incoming...

How do I turn on the Spam Filter?

The Spam Filter for each indvidual email account is turned on through the Control Panel. Once...

Can I use IMAP to get my email?

Our mail server supports IMAP. To configure your email using IMAP instead of POP just choose IMAP...