You may upload a website using any FTP client.
If you are on a Mac you can use: CyberDuck (free), Fetch, Transmit, etc.
On Windows you can use: CoreFTP (free and paid versions), TangoFTP, FileZilla (free), WS FTP, etc.

The settings to connect to the server are as follows:
FTP server: ftp.smallgod.net
Username: Your "FTP login" as setup in the control panel under "yourdomain.com->Setup".
Password: Your "FTP password" as setup in the control panel under "yourdomain.com->Setup".
Path: /httpdocs

Due to the way the data center is set up, this warning is unavoidable. Just click on the "Trust Certificate" (or similar) button presented by your browser. The connection will still be secure. If you tell your browser to always trust this certificate you will stop getting the warning message.

POP Server (incoming)
Server/Host: mail.smallgod.net
User/Login: The full email address of the account.
Password: The password for the email account.

SMTP (outgoing)
You should use your ISP's mail server for outgoing mail. (contact your ISP for their server info)
If you wish to use the smallGod SMTP server do the following:
(Note: sending mail from a dynamic IP address may cause it to get tagged as spam)
Server/Host: smtp.smallgod.net
Use authentication. For login and password use the following:
User/Login: The full email address of the account.
Password: The password for the email account.
Port: You can use port 2525 of port 25 is blocked in your location.

IMAP
Use the same info as for POP but select IMAP during setup.

To set up Apple Mail to get your email, goto "Preferences" under the "Mail" menu.
Click the "Accounts" tab.
Click the "+" button at the bottom to create a new account.

Enter your info on the first page. click continue.

Choose account type: POP give it a description.
For Incoming Mail Server put: mail.smallgod.net
For User Name put: (the full email address of the account e.g. you@yourdomain.com)
For Password put: (your password)
Click Continue.

For Incoming Mail Security uncheck the Use Secure Sockets Layer (SSL) checkbox
Click Continue.

For Outgoing Mail Server-
You should use your ISP's mail server for outgoing mail. (contact your ISP for their server info)
If you wish to use the smallGod mail server do the following:
(Note: sending mail from a dynamic IP address may cause it to get tagged as spam)
In "Description" put: mail.smallgod.net
In "Outgoing Mail Server" put: mail.smallgod.net
Check the "Use Authentication" checkbox.
For User Name put: (the full email address of the account e.g. you@yourdomain.com)
For Password put: (your password)
Click Continue.

Check the "Take Account Online" checkbox.
Click Create.

You will need to do the above steps for each email account you want to add.

First of all make sure you are using the correct login info. Remember the username if the full email address for the account.

If for some reason you have turned off the mailbox in the control panel, you will be unable to log in via WebMail. The solution is to log into the control panel and turn on the mailbox. If you are forwarding to another address you can turn the mailbox off (so email will not accumulate) but WebMail will not work.

The Spam Filter uses SpamAssassin, a powerful open source tool to determine if an incoming email message might to be spam. Each incomong message is given a score based on a set of rules. The higher the score, the more likely that the message is spam. Any message which gets a score over a user defined level (typically 5-7 points) is considered to be spam. Any message determined to be spam will then be either tagged or deleted. Tagged spam gets text such as ****SPAM**** added to the subject line of the message. This allows the user to easily identify spam messages on his end. Deleted messages get... well... deleted. Deleting messages can be dangerous because once a message is deleted it is gone for good. Although SpamAssassin is pretty good it is not perfect, it is possible for legitimate email (ham) to be considered spam and visa versa.

In the Spam Filter section of the Control Panel you have several options:

The tag option:
If you choose to have SpamAssassin tag your suspected spam you can set up a filter on your email client to move the meaasges to a SPAM folder. This way you can look through the spam later to see if any ham was sent to the SPAM folder. This would be set up on your local email application such as Outlook, Apple Mail, etc.

The delete option:
If you choose the delete option you should be confident that you will not miss any important mail. You can adjust your score level so that most email messages get caught without much chance of ham being considered spam. One way to make sure email from a certain contact gets through is to add their email address to your whitelist.

Setting the score:
You may set the score at which email gets considered to be spam. The default is 7. Many people set it to 5 or lower but the lower you set the score the more likely it is that ham will get tagged as spam .

Using the whitelist/blacklist:
You can add addresses of people you know are sending legitimate email to you, to the whitelist. This will ensure that thier messages to you will not be considered by SpamAssassin to be spam. Likewise you can add known spammers to the blacklist.

The Spam Filter for each indvidual email account is turned on through the Control Panel.

Once you are logged into the Control Panel:
Click on the domain for the email account you wish to turn on the Spam Filter.
Click on the Mail button.
Click on the address of the account you wish to turn filtering on for.
Click on the Spam Filter button.
Click on the Enable button (You can then adjust the settings such as score level, delete spam, or text to be added to subject line).
Click OK.

Here is a link to a video tutorial for turning on spam filtering.

QuickTime required to view movies.

There are basically three different kinds of passwords which you can change:

1. Your administrator password (this is used to access the control panel). This password can be changed by logging into the Control Panel, then click on "Edit". If you have forgotten your administrator password you can retrieve it by clicking on this link. You will need to enter your username and the email address used when setting up your account.
Note the password is sent in an unsecure manner so once you retrieve it, log in and change it.

2. Your FTP password (this is used to acces your website files via FTP). This password can be changed by logging into the Control Panel, then click on your domain name link at the bottom of the page, then click on "Setup".

3. Your email account password (this is used to access your email account via POP or IMAP). This password can be changed by logging into the Control Panel, then click on your domain name link at the bottom of the page, then click on "Mail". Then click on the email address link for the account which you want to change the password on.

Turn the Mailbox off. Go into your domain administration, click on Mail then on Mailbox. Make sure the Mailbox is disabled. This will stop email from accumulating. The redirect will still work.